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You can initiate a return within 7 days if you receive a "Wrong", "Damaged" "Defective" or "Counterfeit" item.

When returning an item, ensure that the item(s) is (are) in its original packaging, including any accessories, tags, labels or freebies, otherwise, your return will be invalid.

Return the item at our pickup stations or we can pick up from you within 1 - 4 business days. Always ensure your return slip is signed by our agents as your proof of return.

Once we receive your returned item, we will inspect it and process your refund within 10 business days into your provided account. See our timelines here.